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Frequently Asked Questions
1. Are you a factory or a trading company?
We are a chip design company (fabless). Chip packaging, testing, and module OEM are handled in a large, reputable factory with strict quality assurance.
2. Why should we choose your fingerprint modules?
We are a professional enterprise with high technical support and numerous highly educated talents. We hold more than 100 intellectual property rights and invention patents, ensuring reliable and iterative designs.
3. What are the shipping options available?
We can ship via express (FEDEX, DHL, TNT, etc.), sea, or air. We offer pricing based on FOB, CIF, or CNF terms depending on your requirements.
4. How is the product price determined?
Pricing depends on your specific demands, including shape, size, and quantity. A final quotation is provided after receiving a full description of your requirements.
5. What is the typical sample lead time?
Sample time usually ranges from 3 to 10 days after the e-proof is confirmed.
6. Which operating systems are supported by the module?
The module supports a wide range of systems including Embedded Android, Linux, WinCE, and Windows OS.
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