Frequently Asked Questions
What certificates do your products have?
We have CE and UL certificates. All our product designs follow international standards such as EN/CE, UL, and ANSI.
Do you accept OEM or ODM orders?
Yes, we are professional in OEM and ODM, currently cooperating with famous global brands for hardware manufacturing.
How do you ensure product quality?
We have a comprehensive quality system that controls every procedure throughout mass production according to strict international requirements.
What is the guarantee on your products?
We provide a 5-Year Mechanical Guarantee for our hardware products.
What grades of stainless steel do you use?
We primarily work with SUS304 and SUS316. Some specific items are also available in SUS201.
Can I request samples before placing an order?
Yes, we offer up to 3 free samples for evaluation. You only need to provide a courier account for freight collection.