Frequently Asked Questions
What certificates do your products have?
We have CE and UL certificates. All our product designs follow international standards such as EN/CE, UL, and ANSI standards.
Do you accept OEM or ODM orders?
Yes, we are professional in OEM and ODM, currently cooperating with several famous brands.
What is the guarantee on your products?
We provide a 5-year mechanical guarantee for our hardware products.
Which grades of stainless steel do you use?
We primarily work with SUS304 and SUS316. Some specific items can also be produced in SUS201.
Can I request samples before placing an order?
Yes, we offer up to 3 pieces of free samples for your evaluation. You only need to provide a courier account for freight collection.
What are your standard payment terms?
Our accepted payment terms include T/T, D/P, Western Union, and L/C.
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