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Frequently Asked Questions
1. Where is the production base located?
Our manufacturing operations are based in Guangdong, China. We have been serving international markets since 2016, including Europe, North America, and Southeast Asia.
2. How is product quality guaranteed?
We maintain strict quality control by always providing a pre-production sample before mass production and conducting a comprehensive final inspection before every shipment.
3. What types of products are available in your range?
Our core focus includes smart locks, smart home solutions, intelligent home appliances, and various high-tech security accessories.
4. Why should customers choose your solutions over others?
We are a high-tech enterprise specialized in the Internet of Things (IoT) and smart home technology. We integrate development, production, sales, and service to provide seamless security solutions.
5. What delivery and payment terms do you offer?
Accepted Delivery Terms: FOB, EXW, and Express Delivery. Accepted Payment Methods: T/T, L/C, MoneyGram, Credit Card, PayPal, and Western Union.
6. Is the lock software provided?
Yes, our smart hotel lock systems come with professional management software to handle card encoding and access control efficiently.
MX Lock
